Tenant Fees Act 2019 - what does it mean for landlords?


The Tenant Fees Act 2019 came into force on Saturday 1 June 2019 for all assured shorthold tenancies entered into after this date, with a transition period of 1 year for existing ASTs.

This has met with the approval of tenants and housing charities, but what does it actually mean for landlords?

Permitted Fees

In effect, the Act prohibits all payments other than:

The rent

A deposit (more on that below)

Interest for late payment of rent

Fees for lost keys and fobs

Fees for changes to the tenancy (for instance, adding or removing tenants)

Any loss suffered by the landlord from early termination by the tenant

Council tax, utilities and other bills (where these are paid by the landlord)

Prohibited Fees

Items which landlords and agents have traditionally charged but which are now banned include:

Agent's charges

Preparation of an inventory on arrival or departure


Credit and immigration checks

Fees for renewals of tenancy agreements


In addition, the amount of the deposit a landlord can charge is limited to five weeks' rent where the rent is less than £50,000 per year or six weeks' rent where it is more.  A landlord may also charge a holding deposit while it agrees a tenancy agreement with a prospective tenant and carries out its right to rent checks.  During this time the landlord should take the property off the market and the amount of the holding deposit is capped at 1 week's rent.


The consequences for a landlord who charges prohibited fees can be serious.  A tenant can recover the prohibited fees from the landlord in court and the breach of the Act is an offence with, potentially, an unlimited fine.  Moreover, local authorities, which have a duty to enforce the Act, are able to put landlords who repeatedly charge prohibited fees on a "rogue landlords" list and prevent them from letting their properties.

Finally and perhaps most importantly for landlords, a landlord who charges a prohibited fee cannot serve a Section 21 Notice to obtain possession of its property.  If it wishes to do so it must repay all the prohibited fees which it has charged.  Although the government has issued a consultation paper to explore proposals to remove the section 21 ("no fault") procedure, it is still the preferred method for a landlord to obtain possession.

If you require more information on permitted and prohibited fees, or on our fixed fee possession service, please contact either Hollie Wright or Edward Ng-Cordell.

Quote mark icon

A ban on "unfair" fees charged by lettings agents to tenants in England has started, two-and-a-half years after the plan was first announced. It means tenants will no longer face fees for services including viewings, credit checks, references and setting up a tenancy.
featured image